The Service

Everything Your Front Desk Does, Answered 24/7.

SelenicAI is the 24/7 AI voice receptionist for UK private dental practices. It answers every inbound call, qualifies every new patient enquiry, and books straight into your diary, day and night. Around 35% of new patient calls go unanswered, and a missed call can cost a practice between £24,000 and £90,000 a year. This is the one service that closes that gap, live in 72 hours and founder-led.

What The Service Does

One Front Desk Receptionist, Eight Jobs Done.

A complete front desk for your practice, answering, qualifying, and booking every patient call without a break.

After-Hours And Weekend Answering

Every call after the practice closes, on lunch, and at the weekend is answered. New patients ring on evenings and Saturdays because that is when they can. SelenicAI picks up so the enquiry never goes to voicemail and never reaches the next practice on the list.

Inbound Call Handling

Picks up every inbound patient call on the first ring with no hold music and no busy tone. Unlimited simultaneous calls mean a Monday morning rush is handled as calmly as a quiet afternoon, with every caller spoken to in your practice voice.

Books Into Your Practice Diary

Books new patients straight into the diary in real time, synced to your practice management system. Whether you run Dentally, Software of Excellence, Carestream R4, or Kodak, the appointment lands in the right book against the right clinician with no double entry.

New Patient Qualification

Qualifies every new patient enquiry before it reaches the front desk. It captures treatment interest, whether the patient wants private or NHS care, and how urgent the need is, so your team opens the day with appointments that are already understood.

Recall And Reschedule

Handles reschedules, cancellations, and recall follow-ups so the diary stays full and chairs stay productive. A cancelled hygiene slot is offered to the next caller instead of sitting empty, protecting the revenue a missed recall would otherwise lose.

Urgent Case Triage

Recognises dental emergencies and routes urgent patients to your on-call protocol instantly. A patient in pain at nine in the evening is identified, reassured, and directed to the right next step rather than left waiting until morning.

Treatment And Pricing FAQs

Answers common questions on treatments, fees, parking, and opening hours in your practice own words. Callers get accurate information on implants, aligners, whitening, and finance without tying up a team member who is mid-procedure support.

Confirmations And Reminders

Sends instant SMS and email booking confirmations and reminders to cut no-shows. Every booked patient receives the time, date, and clinician in writing within seconds, so fewer chairs sit empty and recovered slots stay recovered.

How It Works

Live On Your Number In Three Steps.

From the first conversation to a fully answered phone line in under a week.

1
Step One

Book A 30-Minute Call

We map your call flow, your treatment mix, and the questions your front desk answers most. Founder-led, so the person who builds it is the person you speak to.

2
Step Two

Install In 72 Hours

We connect SelenicAI to your number and your practice management system, load your treatments and pricing, and tune the voice to your practice. Live within 72 hours.

3
Step Three

Go Live And Grow

Every call is answered, qualified, and booked from day one. You watch the diary fill while your team stops chasing voicemails and starts caring for patients.

Practice Management Sync

Booked Straight Into Your Diary.

SelenicAI writes appointments into the practice management system you already run, so there is no second diary to keep in step.

DentallyReal-Time Sync
Software Of ExcellenceReal-Time Sync
Carestream R4Real-Time Sync
KodakReal-Time Sync
The Pledge

Five New Patients In 60 Days, Or Your Next 3 Months Are Free.

The service carries the risk so your practice does not. The terms are written to be simple and to be kept.

Five New Patients In 60 Days

Book five new patients in your first 60 days, or your next three months are free. The result is the promise, not the activity behind it.

Transparent, Predictable Terms

A transparent setup fee covers founder-led configuration. The monthly retainer is predictable with no usage caps. The standard service agreement has the Pledge built in, so the service has to earn its place every month.

Founder-Led From First Call To Live

The founder builds it, tunes it, and stays on the line. You are not handed to an account queue after you sign.

Never lose another new patient to a missed call.

The 24/7 AI voice receptionist for UK private dental practices. Book 5 new patients in your first 60 days, or your next 3 months are free. Set up in 72 hours, founder-led.

See how it works