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The AI Voice Receptionist For Private Dental Practices

Never Lose Another PatientTo A Missed Call.

The 24/7 dedicated receptionist for private dental practices. The Safety Net™ catches every patient call your team misses — after hours, lunch breaks, weekends, overflow. 14 days. Zero cost. You keep every patient record whether you stay or not.

Run Your Missed-Call Audit
35%
of patient calls missed by the average private dental practice
£3,000 – £15,000
lost lifetime value per missed new patient
72 hours
from sign-up to your AI receptionist going live
Live Demos

See It Live. On Real Patient Calls.

Recordings of the AI receptionist actually doing the job. Watch the calls, then ring the agent yourself.

Cliniko-Integrated Demo, Built For mydentist.co.uk

A proof-of-concept AI receptionist we built for mydentist.co.uk to show what is possible when the agent connects to Cliniko PMS. Lily answers a new patient call, qualifies the enquiry, and books an appointment directly into Cliniko in real time. This is a demo, not a live deployment at the practice.

Book A CallCall Lily +44 7863 767403

SelenicAI Walkthrough

A full walkthrough of the SelenicAI voice receptionist. The AI answers a new patient enquiry, qualifies treatment interest and urgency, and books straight into the practice diary, end to end.

Book A Call
The Story Behind SelenicAI

My Grandfather Sold His Dental Clinic.
Not Because He Wanted To.

Moiz Khurram with his grandfather, Dr. Muhammad Saleem Akhter
Moiz Khurram With Dr. Muhammad Saleem Akhter
Makkah Dental Clinic, Lahore
Makkah Dental Clinic, Lahore · 1993–2018

In 1993, my grandfather opened Makkah Dental Clinic in Lahore, Pakistan.

He built it from nothing. He wanted my father to become a dentist and carry it forward.

My father went into the judiciary instead, and became an Additional District and Sessions Judge.

For 25 years, my grandfather ran the practice himself. He saw patients. He paid his team. He kept the lights on. He did the work most practice principals don’t talk about: the work that happens after the patients go home, when someone has to answer the front desk, balance the books, hire the team, and figure out how to keep margins from shrinking.

In 2018, he sold the clinic.

Not because he wanted to retire. Because he couldn’t scale the operations anymore. Associate salaries climbed, running costs climbed, and margins tightened until paying his team properly meant losing money himself.

So he sold to someone else who could.

I’m not building SelenicAI to become a dentist. I’m building it so that every practice principal like my grandfather can scale without having to sell.

A 24/7 AI voice receptionist isn’t just software. It’s the answer to a problem my family lived through.

Moiz Khurram, Founder, SelenicAI

Grandson of Dr. Muhammad Saleem Akhter

Founder of Makkah Dental Clinic, Lahore · 1993–2018

IADR 2026 membership certificate
Officially Accredited
Member · IADR 2026

International Association for Dental Research

View certificate
SectionsUnited KingdomPakistanSaudi Arabia
The Problem

Your Practice Is Bleeding Revenue Every Day. The Bleeding Happens When No One Is Listening.

Three places revenue leaks out of a practice every single day. Every one of them traces back to a new patient call no one answered.

35% OF NEW PATIENT CALLS GO UNANSWERED

Lunch breaks. Evenings. Weekends. The moment your front desk puts the headset down, the calls don't stop. They go to voicemail, and patients don't leave voicemails for dentists. They call the next practice on the list.

£24,000–£90,000 per year in lost patient lifetime value

30% OF MARKETING SPEND IS BURNING

Every Google Ad, Instagram enquiry, and SEO click that hits voicemail is paid acquisition wasted. A practice spending £5,000/month on marketing with a 30% miss rate is burning £1,500/month, six times what SelenicAI costs.

£10,800–£28,800 per year in wasted ad spend

FRONT-DESK COVER IS EXPENSIVE

A dental receptionist costs £30,000–£40,000 fully loaded, and turns over every 12 weeks. SelenicAI at a fraction of that cost answers every call, never calls in sick, and never takes a lunch break.

£30,000–£40,000 per year per FTE

The Process

ThreeSteps.NoFriction.NoSurprises.

From first call to live in your diary, directed personally by the founder.

01
STEP 01

Book A 30-Minute Call

A direct conversation with the practice principal and the founder. We map your missed new patient enquiry problem to your specific patient mix, ad spend, and the practice diary structure. You leave the call with a tailored Pledge and a clear next step.

02
STEP 02

Install In 72 Hours

Your AI Voice Receptionist is configured, voice-tested, and integrated with your practice management system within three working days. We handle the technical setup, and you continue seeing private patients.

03
STEP 03

Go Live And Grow

By day four, every call the front desk would have missed is now answered, qualified, and booked. You see the captured calls, the booked treatment appointments, and the patient lifetime value in your dashboard from day one.

What It Does

Everything Your Front Desk Does. Answered 24/7.

A full front-desk receptionist for your practice, answering, qualifying, and booking every patient call, day and night.

After-Hours & Weekend Answering

Every call after the practice closes, on lunch, and at weekends is captured. No voicemail. No missed new patient.

Inbound Call Handling

Picks up every inbound patient call on the first ring. No hold music, no busy tone, unlimited simultaneous calls.

Books Into Your Practice Diary

Books new patients straight into the diary in real time, synced to your PMS: Dentally, SOE, R4, or Kodak.

New Patient Qualification

Qualifies every new patient enquiry (treatment interest, private vs NHS, urgency) before it reaches the front desk.

Recall & Reschedule

Handles reschedules, cancellations, and recall follow-ups so the diary stays full and chairs stay productive.

Urgent Case Triage

Recognises dental emergencies and routes urgent patients to your on-call protocol instantly.

Treatment & Pricing FAQs

Answers common questions on treatments, fees, parking, and opening hours in your practice's own words.

Confirmations & Reminders

Sends instant SMS and email booking confirmations and reminders to cut no-shows.

Missed-Call Diagnostic

See How Much Revenue You’re Losing Right Now.

Run the numbers on your own practice. Inbound call volume, voicemail rate, and average patient lifetime value. Sixty seconds, no email required.

150
60
20% of calls
£1,500
Live estimate
Missed calls each week90
New patients slipping past each week18
Existing patients to chase back each week72

Existing patients usually call back — we do not count these as lost revenue.

Revenue slipping every month£117,000
Annualised£1,404,000

We use your own booking rate and the share of calls that are new patients — not a generic industry benchmark.

Behind The Scenes

Founder in the field. On the phone with practices.

Short takes from the road, patterns we keep seeing across UK dental practices, and the odd behind-the-scenes moment building SelenicAI.

Follow along on Instagram.

Short clips from the road, practice-owner conversations, and the odd behind-the-scenes moment. New Reels most weeks.

Follow @moizkhurram_
Our Commitment To Your Practice

TheSelenicAIGuarantee.

01

Every Patient Call Answered. Every Time. 24/7.

The practice phone never goes to voicemail again. Not at lunch. Not at 9pm. Not on Sundays. Every new patient enquiry is captured, qualified, and routed, exactly as your best front desk receptionist would handle it.

02

New Patients On Your Diary Within 7 Days.

We install in 72 hours. By day four, your dedicated receptionist is live answering calls and booking treatment appointments directly into the practice diary. No multi-week onboarding. No training cycles. Live in 72 hours.

03

The Safety Net™. 14 days. Every missed patient caught.

A dedicated receptionist on your line for 14 days. She catches every after-hours and overflow call. You see every patient caught in a private dashboard. Your data is yours to keep either way.

04

Set Up Personally By The Founder.

Not by an account manager. Not by a sales representative. By Moiz Khurram, SelenicAI's founder, with the dental insider experience of his grandfather, Dr. Muhammad Saleem Akhter, behind every configuration decision.

The Guarantee

Performance,InWriting.

Commercial Terms

Everything, On Your Terms.

The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.

  • Transparent Setup Fee, Founder-Led Configuration
  • Predictable Monthly Retainer, No Usage Caps
  • Standard Service Agreement
  • The Guarantee Built In
  • Founder-Led Onboarding
The Guarantee

The Safety Net™. 14 Days. Every Missed Patient Caught.

A 14-day patient capture programme at zero cost. A dedicated receptionist catches every after-hours and overflow call. You see every patient captured in a private dashboard.

Your data is yours to keep either way.

Compliance

BuiltToTheStandardsYourPatientsExpect.

GDPR Compliant

UK data protection regulations fully observed

Full Call Audit Log

Every interaction recorded, transcribed, and retrievable

UK Data Residency

All patient data hosted within UK borders

SelenicAI operates under the UK General Data Protection Regulation and the Privacy and Electronic Communications Regulations. Practice data and patient communications are encrypted in transit and at rest. We do not sell, share, or use patient data for any purpose beyond delivering the service contracted.

Human Receptionist Vs AI

Why Practices Are Switching.

The same front-desk job. One of them never misses a new patient.

The Old Way

Human Receptionist

  • Answers after hours, weekends & lunchGoes to voicemail
  • Handles peak-time simultaneous callsOne call at a time
  • Never off sick, on holiday, or on a breakNot always
  • Books into the practice diary every callOnly when free
  • Qualifies new patient enquiries consistentlyVaries by person
  • Annual cost£30,000–£40,000 + turnover
  • Time to live12-week turnover & retraining
  • Consistent tone with every patientHas off days
The SelenicAI Way

SelenicAI · AI Voice Receptionist

  • Answers after hours, weekends & lunchEvery call, 24/7
  • Handles peak-time simultaneous callsUnlimited at once
  • Never off sick, on holiday, or on a breakAlways on
  • Books into the practice diary every callEvery call
  • Qualifies new patient enquiries consistentlyEvery time
  • Annual costA fraction, flat
  • Time to liveLive in 72 hours
  • Consistent tone with every patientEvery call
Hear It In Action

This Is A Real Conversation Between SelenicAI And A Patient.

No edits. No script. The audio you’re about to hear is a 60-second sample of how SelenicAI handles a typical new patient enquiry, including the moment the patient changes their mind on the booking time.

0:001:00

Sample call recorded with practice consent. Patient details anonymised.

Availability

Founder-Led. Limited Capacity.

Every onboarding is directed personally by the founder. Applications are reviewed in the order received, with a current capacity for new practices of within 7–10 business days.

Currently onboarding new practices within 7–10 business days
Get Started

Request Your Safety Net™ Spot.

Every Safety Net™ is calibrated personally by the founding team. Intake spots are reviewed in the order received, with a current capacity for new practices of within 7-10 business days. The 30-minute introductory call is at no cost and carries no obligation.