AI Voice Receptionist

Glasgow Patients Phone On Their Terms. Answer Them On Yours, Around The Clock.

SelenicAI gives your Glasgow practice an always on receptionist that catches every new patient enquiry across the city and Greater Glasgow, day or night.

Book your free consultation

The Market

Glasgow Has The Patients. The Question Is Who Answers First.

£4,000

Average lifetime value of a new Glasgow patient

600k+

People in the city, with more across Greater Glasgow

1 in 2

New patient calls that arrive outside core desk hours

Glasgow has one of the busiest private dental markets in Scotland, from the West End and Shawlands to Bearsden and Newton Mearns. Patients here shop around, and they reward the practice that answers. When your line rings out, the caller is already dialling the next name they found.

The calls you lose are rarely the routine ones. They are the new patient from Paisley researching Invisalign at night, the professional in the Merchant City who only has a minute at lunch, the family across the southside trying to register before the school run. Your front desk cannot be on the phone and in the waiting room at once.

SelenicAI answers every one of those calls, from anywhere in Greater Glasgow, at any hour. It registers new patients, books appointments, and turns the city's demand into a full diary instead of a full voicemail box.

Want the full picture first? Read the missed-call playbooks or see how SelenicAI works.

How It Works

Live Across Greater Glasgow In Three Steps.

01

Book A 30-Minute Call

We map your practice, your private fees, and how you want enquiries from across the city and the surrounding towns qualified and booked.

02

Install In 72 Hours

Your receptionist is configured and connected to your line. No new hardware and no downtime, live within three days.

03

Go Live And Grow

By day four, every call your front desk misses is answered and booked. The city's demand lands in your diary instead of the practice down the road.

What Lily Does

Everything Your Front Desk Does. Handled By Lily, 24/7.

Answering, qualifying, booking, and looking after the diary. Every call, every hour, with no voicemail and no busy signal.

Books Into Your Diary

Lily checks your live availability and drops the new patient into an open slot in real time. No double entry, no callback.

Books Every New Patient

Every qualified enquiry is booked on the call and confirmed by text and email, so nobody slips through the gaps.

Handles Cancellations

When a patient cancels, Lily releases the slot and opens it back up so the gap can be filled, day or night.

Reschedules In Seconds

Patients move their appointment without waiting for the front desk. Lily finds a new slot and updates the diary.

Triages Urgent Cases

Pain, swelling, and trauma are spotted and prioritised, then booked into the next emergency slot or escalated by your rules.

Answers Treatment FAQs

Questions on treatments, pricing, parking, and opening hours are answered clearly, so callers get what they need.

Real Calls

How Glasgow Enquiries Get Booked.

The West End evening enquiry

A patient in the West End calls at 8pm asking about clear aligners after work.

What happens

SelenicAI answers after hours, explains the assessment, and books them in while your front desk is closed.

A high value adult case captured in the evening, not lost to morning second thoughts.

The southside family

A parent in Newton Mearns calls to register the whole family during a busy clinic afternoon.

What happens

SelenicAI takes the call alongside your front desk, captures the family details, and books their examinations together.

Several new patients registered in one call your team never had to drop a patient to take.

The Paisley emergency

Someone in Paisley breaks a tooth on a Saturday and rings round for an open practice.

What happens

SelenicAI answers, triages the problem, and books the first available emergency slot.

An urgent patient from the wider area booked while competitors went to voicemail.

The Diagnostic

See What Missed Calls Cost A Glasgow Practice.

Sixty seconds. No email required. Move the sliders to see the revenue walking out of your practice every month.

Integrations

Works With The Practice Software You Already Use.

Lily books straight into your diary, so the appointment appears where your team already works. No double entry, no new system to learn.

DentallyBooks into the diary
Software of Excellence (SOE / EXACT)Books in most installs
Carestream R4Books in most installs
iSmileBooks into the diary
ClinikoBooks into the diary
Kodak / Carestream legacyAnswers and messages

THE GUARANTEE

Performance, In Writing.

Commercial Terms

Everything, On Your Terms.

The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.

  • Transparent Setup Fee, Founder-Led Configuration
  • Predictable Monthly Retainer, No Usage Caps
  • Standard Service Agreement
  • The Guarantee Built In
  • Founder-Led Onboarding

The Guarantee

A Free Founder Consultation. Before Anything Is Installed.

A free 45-minute consultation with the founder. You leave with a one-page report showing exactly where your practice is leaking patients, and the install only goes ahead if the numbers justify it.

Free, with no obligation either way.

GET STARTED

Book your free consultation.

Every consultation is led personally by the founder and calibrated to your practice. You leave with a one-page report showing where your practice is leaking. Free, no obligation.

REFERENCES

  1. 1.Peerlogic, 2026. 4,280 calls tracked across 26 practices
  2. 2.JAMA, clinical documentation burden research
  3. 3.Study of 1,604,184 appointments across 64 dental practices
  4. 4.Industry case acceptance benchmarking, ADA-cited figures
  5. 5.VideaHealth ClaimsAI market analysis
  6. 6.Industry marketing spend benchmarks
  7. 7.Patient Prism, analysis of over one million recorded calls
  8. 8.Peerlogic, 2026
  9. 9.Industry admin turnover benchmarks
  10. 10.1,604,184-appointment study, 64 practices
  11. 11.Industry benchmarking, ADA-cited
  12. 12.JAMA