A New Patient In Newcastle Phoned After Five. Your Front Desk Had Gone Home. They Booked With Someone Open.
SelenicAI gives your Newcastle practice an always on receptionist that catches every new patient enquiry across the city and Tyne and Wear, day or night.
Newcastle Patients Call After Work. That Is Exactly When You Close.
Average lifetime value of a new Newcastle patient
Of new patient calls that land outside nine to five
Yearly revenue lost to the calls nobody picks up
Newcastle has a loyal private dental base, from Jesmond and Gosforth to the Quayside and across Tyne and Wear into Gateshead. The catch is timing. Most working patients only get to the phone after five, which is exactly when the front desk has gone home.
An after hours call that hits voicemail rarely comes back. The patient wanted to sort it tonight, and the practice that answers, or even one in the next town that does, gets the booking instead. The enquiry you paid to generate is gone by morning.
SelenicAI answers every call your Newcastle front desk cannot reach, across the city and Tyne and Wear, day and night. It qualifies the enquiry, books the appointment, and makes sure after hours stops meaning after the money has left.
Want the full picture first? Read the missed-call playbooks or see how SelenicAI works.
Live Across Tyne And Wear In Three Steps.
Book A 30-Minute Call
We map your practice, your fees, and how you want enquiries from across Newcastle and Tyne and Wear qualified and booked.
Install In 72 Hours
Your receptionist is configured and connected to your line. No new hardware and no downtime, live within three days.
Go Live And Grow
By day four, every call after the practice closes is answered and booked. The evening enquiries land in your diary instead of a voicemail box.
Everything Your Front Desk Does. Handled By Lily, 24/7.
Answering, qualifying, booking, and looking after the diary. Every call, every hour, with no voicemail and no busy signal.
Books Into Your Diary
Lily checks your live availability and drops the new patient into an open slot in real time. No double entry, no callback.
Books Every New Patient
Every qualified enquiry is booked on the call and confirmed by text and email, so nobody slips through the gaps.
Handles Cancellations
When a patient cancels, Lily releases the slot and opens it back up so the gap can be filled, day or night.
Reschedules In Seconds
Patients move their appointment without waiting for the front desk. Lily finds a new slot and updates the diary.
Triages Urgent Cases
Pain, swelling, and trauma are spotted and prioritised, then booked into the next emergency slot or escalated by your rules.
Answers Treatment FAQs
Questions on treatments, pricing, parking, and opening hours are answered clearly, so callers get what they need.
How Newcastle Enquiries Get Booked.
The after work call
A working patient in Gosforth calls at 6pm to register, an hour after your front desk left.
What happens
SelenicAI answers after hours, registers them, and books a new patient examination that fits their schedule.
An evening enquiry captured instead of lost to a voicemail overnight.
The Quayside cosmetic enquiry
A patient near the Quayside calls on a Sunday asking about whitening and bonding.
What happens
SelenicAI answers on the weekend, explains the consultation, and books them in despite it being a closed day.
A cosmetic enquiry converted while the practice was dark.
The Gateshead emergency
Someone in Gateshead breaks a tooth on a bank holiday and needs it sorted quickly.
What happens
SelenicAI answers, reassures them it is fixable, and books the next available slot.
An urgent booking captured on a day most practices are unreachable.
See What Missed Calls Cost A Newcastle Practice.
Sixty seconds. No email required. Move the sliders to see the revenue walking out of your practice every month.
Works With The Practice Software You Already Use.
Lily books straight into your diary, so the appointment appears where your team already works. No double entry, no new system to learn.
Performance,InWriting.
Everything, On Your Terms.
The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.
- Transparent Setup Fee, Founder-Led Configuration
- Predictable Monthly Retainer, No Usage Caps
- Standard Service Agreement
- The Guarantee Built In
- Founder-Led Onboarding
The Safety Net™. 14 Days. Every Missed Patient Caught.
A 14-day patient capture programme at zero cost. A dedicated receptionist catches every after-hours and overflow call. You see every patient captured in a private dashboard.
Your data is yours to keep either way.
See How SelenicAI Works For Practices Like Yours.
Request Your Safety Net™ Spot.
Every Safety Net™ is calibrated personally by the founding team. Intake spots are reviewed in the order received, with a current capacity for new practices of within 7-10 business days. The 30-minute introductory call is at no cost and carries no obligation.