AI Voice Receptionist
A New Patient In Newcastle Phoned After Five. Your Front Desk Had Gone Home. They Booked With Someone Open.
SelenicAI gives your Newcastle practice an always on receptionist that catches every new patient enquiry across the city and Tyne and Wear, day or night.
The Market
Newcastle Patients Call After Work. That Is Exactly When You Close.
Average lifetime value of a new Newcastle patient
Of new patient calls that land outside nine to five
Yearly revenue lost to the calls nobody picks up
Newcastle has a loyal private dental base, from Jesmond and Gosforth to the Quayside and across Tyne and Wear into Gateshead. The catch is timing. Most working patients only get to the phone after five, which is exactly when the front desk has gone home.
An after hours call that hits voicemail rarely comes back. The patient wanted to sort it tonight, and the practice that answers, or even one in the next town that does, gets the booking instead. The enquiry you paid to generate is gone by morning.
SelenicAI answers every call your Newcastle front desk cannot reach, across the city and Tyne and Wear, day and night. It qualifies the enquiry, books the appointment, and makes sure after hours stops meaning after the money has left.
Want the full picture first? Read the missed-call playbooks or see how SelenicAI works.
How It Works
Live Across Tyne And Wear In Three Steps.
Book A 30-Minute Call
We map your practice, your fees, and how you want enquiries from across Newcastle and Tyne and Wear qualified and booked.
Install In 72 Hours
Your receptionist is configured and connected to your line. No new hardware and no downtime, live within three days.
Go Live And Grow
By day four, every call after the practice closes is answered and booked. The evening enquiries land in your diary instead of a voicemail box.
What Lily Does
Everything Your Front Desk Does. Handled By Lily, 24/7.
Answering, qualifying, booking, and looking after the diary. Every call, every hour, with no voicemail and no busy signal.
Books Into Your Diary
Lily checks your live availability and drops the new patient into an open slot in real time. No double entry, no callback.
Books Every New Patient
Every qualified enquiry is booked on the call and confirmed by text and email, so nobody slips through the gaps.
Handles Cancellations
When a patient cancels, Lily releases the slot and opens it back up so the gap can be filled, day or night.
Reschedules In Seconds
Patients move their appointment without waiting for the front desk. Lily finds a new slot and updates the diary.
Triages Urgent Cases
Pain, swelling, and trauma are spotted and prioritised, then booked into the next emergency slot or escalated by your rules.
Answers Treatment FAQs
Questions on treatments, pricing, parking, and opening hours are answered clearly, so callers get what they need.
Real Calls
How Newcastle Enquiries Get Booked.
The after work call
A working patient in Gosforth calls at 6pm to register, an hour after your front desk left.
What happens
SelenicAI answers after hours, registers them, and books a new patient examination that fits their schedule.
An evening enquiry captured instead of lost to a voicemail overnight.
The Quayside cosmetic enquiry
A patient near the Quayside calls on a Sunday asking about whitening and bonding.
What happens
SelenicAI answers on the weekend, explains the consultation, and books them in despite it being a closed day.
A cosmetic enquiry converted while the practice was dark.
The Gateshead emergency
Someone in Gateshead breaks a tooth on a bank holiday and needs it sorted quickly.
What happens
SelenicAI answers, reassures them it is fixable, and books the next available slot.
An urgent booking captured on a day most practices are unreachable.
The Diagnostic
See What Missed Calls Cost A Newcastle Practice.
Sixty seconds. No email required. Move the sliders to see the revenue walking out of your practice every month.
Integrations
Works With The Practice Software You Already Use.
Lily books straight into your diary, so the appointment appears where your team already works. No double entry, no new system to learn.
THE GUARANTEE
Performance, In Writing.
Commercial Terms
Everything, On Your Terms.
The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.
- Transparent Setup Fee, Founder-Led Configuration
- Predictable Monthly Retainer, No Usage Caps
- Standard Service Agreement
- The Guarantee Built In
- Founder-Led Onboarding
The Guarantee
A Free Founder Consultation. Before Anything Is Installed.
A free 45-minute consultation with the founder. You leave with a one-page report showing exactly where your practice is leaking patients, and the install only goes ahead if the numbers justify it.
Free, with no obligation either way.
Explore More
See How SelenicAI Works For Practices Like Yours.
GET STARTED
Book your free consultation.
Every consultation is led personally by the founder and calibrated to your practice. You leave with a one-page report showing where your practice is leaking. Free, no obligation.