Every Missed Call At A Private Practice Is A New Patient Booking Somewhere Else.
SelenicAI answers every new patient enquiry your front desk cannot reach. At lunch, after hours, on weekends. Private patients booked straight into your diary, around the clock.
Your Diary Has Gaps Because Your Phone Goes Unanswered.
Average lifetime value of one new private patient
New patient calls unanswered on a busy clinic day
Of callers who hit voicemail never call back
A private patient who calls your practice has already decided to spend money on their teeth. They are comparing two or three practices and they will book with the first one that picks up. When your front desk is with a patient, on the other line, or gone for the day, that call goes to voicemail and the patient moves on.
Most principals assume the lost call is rare. It is not. On a clinic day with two surgeries running, the front desk cannot answer every line. The calls that slip through are almost always new patients, because existing patients leave a message and wait. New money does not wait.
You spend on Google, on signage, on referrals to make the phone ring. None of it returns a penny if nobody answers. SelenicAI closes the gap so every enquiry turns into a booking, not a voicemail.
Want the full picture first? Read the missed-call playbooks or see how SelenicAI works.
Live On Your Phones In Three Steps.
Book A 30-Minute Call
A direct conversation with the practice principal and the founder. We map your treatments, your private fees, and the exact way you want new patients qualified before they reach your diary.
Install In 72 Hours
Your receptionist is configured with your services, your tone, and your booking rules, then connected to your practice line. No new hardware. No disruption to the front desk.
Go Live And Grow
By day four, every call your front desk would have missed is answered and booked. You watch the new patients land in your diary while reception focuses on the patient in the chair.
Everything Your Front Desk Does. Handled By Lily, 24/7.
Answering, qualifying, booking, and looking after the diary. Every call, every hour, with no voicemail and no busy signal.
Books Into Your Diary
Lily checks your live availability and drops the new patient into an open slot in real time. No double entry, no callback.
Books Every New Patient
Every qualified enquiry is booked on the call and confirmed by text and email, so nobody slips through the gaps.
Handles Cancellations
When a patient cancels, Lily releases the slot and opens it back up so the gap can be filled, day or night.
Reschedules In Seconds
Patients move their appointment without waiting for the front desk. Lily finds a new slot and updates the diary.
Triages Urgent Cases
Pain, swelling, and trauma are spotted and prioritised, then booked into the next emergency slot or escalated by your rules.
Answers Treatment FAQs
Questions on treatments, pricing, parking, and opening hours are answered clearly, so callers get what they need.
What Happens When The Phone Rings.
The lunchtime enquiry
A prospective patient calls at 1:10pm to ask about registering and your front desk is at lunch.
What happens
SelenicAI answers on the first ring, explains how registration works, captures the patient details, and offers the next two available new patient slots.
A new patient booked instead of a missed call and a name you never knew rang.
The second caller
Both surgeries are running and the front desk is already on the phone when a second new patient calls.
What happens
SelenicAI takes the overflow line at the same time, with no busy signal and no hold music, and books the appointment in real time.
Two calls handled at once. Neither patient lost to a competitor down the road.
The Sunday evening browser
Someone finds you on Google at 8pm on a Sunday and calls to ask about a check up and hygiene.
What happens
SelenicAI answers, books the appointment, and sends the confirmation. Your front desk sees it first thing Monday already in the diary.
A weekend enquiry converted while the practice was dark.
See What Missed Calls Are Costing Your Practice.
Sixty seconds. No email required. Move the sliders to see the revenue walking out of your practice every month.
Works With The Practice Software You Already Use.
Lily books straight into your diary, so the appointment appears where your team already works. No double entry, no new system to learn.
Performance,InWriting.
Everything, On Your Terms.
The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.
- Transparent Setup Fee, Founder-Led Configuration
- Predictable Monthly Retainer, No Usage Caps
- Standard Service Agreement
- The Guarantee Built In
- Founder-Led Onboarding
The Safety Net™. 14 Days. Every Missed Patient Caught.
A 14-day patient capture programme at zero cost. A dedicated receptionist catches every after-hours and overflow call. You see every patient captured in a private dashboard.
Your data is yours to keep either way.
See How SelenicAI Works For Practices Like Yours.
Request Your Safety Net™ Spot.
Every Safety Net™ is calibrated personally by the founding team. Intake spots are reviewed in the order received, with a current capacity for new practices of within 7-10 business days. The 30-minute introductory call is at no cost and carries no obligation.