A £12,000 Veneer Case Just Called. Nobody Picked Up.
SelenicAI answers every cosmetic enquiry your front desk misses. At lunch, after hours, on weekends. High value patients booked directly into your diary, 24 hours a day.
In Cosmetic Dentistry, One Missed Call Is A Five Figure Loss.
Typical value of a single cosmetic case
Of cosmetic enquiries arrive outside 9 to 5
Lifetime value lost when one consultation hits voicemail
Cosmetic patients are different. They have been thinking about veneers, whitening, or a full smile makeover for months. When they finally pick up the phone, they are ready to spend thousands. They are also calling more than one practice, and the practice that answers warmly and books them first usually wins the case.
The cruel part is timing. A cosmetic enquiry rarely lands at 11am on a Tuesday. It lands at 9pm after the patient has spent the evening looking at before and after photos. Your front desk is long gone, the call goes to voicemail, and a case worth more than a small car evaporates by morning.
SelenicAI answers that 9pm call the way your best treatment coordinator would. It explains the consultation, captures what the patient wants, and books them in before they call the practice in the next town.
Want the full picture first? Read the missed-call playbooks or see how SelenicAI works.
Booking High Value Cases In Three Steps.
Book A 30-Minute Call
We learn your cosmetic menu, your consultation fees, and the questions a serious veneer or makeover enquiry should be asked before it reaches your treatment coordinator.
Install In 72 Hours
Your receptionist is trained to speak about cosmetic treatment with the warmth and confidence these cases demand, then connected to your line. Live in three days.
Go Live And Grow
Every evening and weekend enquiry is answered and booked into a consultation slot. Your coordinator walks in to a diary of qualified high value cases, not a list of voicemails.
Everything Your Front Desk Does. Handled By Lily, 24/7.
Answering, qualifying, booking, and looking after the diary. Every call, every hour, with no voicemail and no busy signal.
Books Into Your Diary
Lily checks your live availability and drops the new patient into an open slot in real time. No double entry, no callback.
Books Every New Patient
Every qualified enquiry is booked on the call and confirmed by text and email, so nobody slips through the gaps.
Handles Cancellations
When a patient cancels, Lily releases the slot and opens it back up so the gap can be filled, day or night.
Reschedules In Seconds
Patients move their appointment without waiting for the front desk. Lily finds a new slot and updates the diary.
Triages Urgent Cases
Pain, swelling, and trauma are spotted and prioritised, then booked into the next emergency slot or escalated by your rules.
Answers Treatment FAQs
Questions on treatments, pricing, parking, and opening hours are answered clearly, so callers get what they need.
How Cosmetic Enquiries Get Booked.
The 9pm veneer enquiry
A patient calls at 9pm after researching veneers all evening and reaches your practice line.
What happens
SelenicAI answers, explains how the smile design consultation works, and books them into the next available cosmetic slot while their interest is at its peak.
A case worth eight to twelve thousand pounds secured instead of lost to morning second thoughts.
The wedding deadline
A bride to be calls on a Saturday wanting whitening and bonding before her date in ten weeks.
What happens
SelenicAI captures the deadline, books the consultation this week, and flags the timeline so your coordinator can plan the treatment.
A time sensitive case booked the moment it came in, not after the wedding window closed.
The price shopper
A caller asks how much veneers cost and would normally be told to call back during opening hours.
What happens
SelenicAI answers the question at the right level, frames the value of a consultation, and books them in rather than letting them hang up and keep dialling.
A curious caller turned into a seated consultation instead of a name you never captured.
See The Revenue Walking Out On Missed Cosmetic Calls.
Sixty seconds. No email required. Move the sliders to see the revenue walking out of your practice every month.
Works With The Practice Software You Already Use.
Lily books straight into your diary, so the appointment appears where your team already works. No double entry, no new system to learn.
Performance,InWriting.
Everything, On Your Terms.
The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.
- Transparent Setup Fee, Founder-Led Configuration
- Predictable Monthly Retainer, No Usage Caps
- Standard Service Agreement
- The Guarantee Built In
- Founder-Led Onboarding
The Safety Net™. 14 Days. Every Missed Patient Caught.
A 14-day patient capture programme at zero cost. A dedicated receptionist catches every after-hours and overflow call. You see every patient captured in a private dashboard.
Your data is yours to keep either way.
See How SelenicAI Works For Practices Like Yours.
Request Your Safety Net™ Spot.
Every Safety Net™ is calibrated personally by the founding team. Intake spots are reviewed in the order received, with a current capacity for new practices of within 7-10 business days. The 30-minute introductory call is at no cost and carries no obligation.