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AI Voice Receptionist

London Patients Don't Leave Voicemails. They Call The Next Practice.

SelenicAI gives your London practice a 24/7 AI receptionist that answers every patient call, qualifies new enquiries, and books into your diary in real time.

Call Lily +44 7863 767403
The Market

London Is The Most Competitive Dental Market In Britain.

200+

Calls a week at the average London private practice

£180 to £350

Cost of acquiring one new London patient

38%

Of calls lost to voicemail during peak lunch hours

In London a patient is never more than a few minutes from another practice. Search dentist near me anywhere from Chelsea to Canary Wharf and a dozen options appear. The patient calls down the list until someone answers, and in this city they reach the next number before you have finished your appointment.

London patients also have less patience and more money. They will pay private fees, but they expect to be answered like a paying customer. A voicemail tells them you are too busy for them, and there are nine other practices within a mile who will take the call.

You spend a fortune on London rents and London marketing to make the phone ring. SelenicAI makes sure that when it rings, somebody answers, qualifies the enquiry, and books the patient before they reach the practice in the next postcode.

Want the full picture first? Read the missed-call playbooks or see how SelenicAI works.

How It Works

Live On Your London Line In Three Steps.

01

Book A 30-Minute Call

A direct conversation about your London practice, your private fees, and how you want new patient enquiries from across the city qualified and booked.

02

Install In 72 Hours

Your receptionist is configured with your services and tone and connected to your practice line. No new hardware, no disruption to a busy London front desk.

03

Go Live And Grow

By day four, every call your front desk misses in the London rush is answered and booked. New patients land in your diary while reception looks after the room.

What Lily Does

Everything Your Front Desk Does. Handled By Lily, 24/7.

Answering, qualifying, booking, and looking after the diary. Every call, every hour, with no voicemail and no busy signal.

Books Into Your Diary

Lily checks your live availability and drops the new patient into an open slot in real time. No double entry, no callback.

Books Every New Patient

Every qualified enquiry is booked on the call and confirmed by text and email, so nobody slips through the gaps.

Handles Cancellations

When a patient cancels, Lily releases the slot and opens it back up so the gap can be filled, day or night.

Reschedules In Seconds

Patients move their appointment without waiting for the front desk. Lily finds a new slot and updates the diary.

Triages Urgent Cases

Pain, swelling, and trauma are spotted and prioritised, then booked into the next emergency slot or escalated by your rules.

Answers Treatment FAQs

Questions on treatments, pricing, parking, and opening hours are answered clearly, so callers get what they need.

Real Calls

How London Enquiries Get Booked.

The City lunch hour

A professional in the City calls at 1pm to register, exactly when your front desk is at its busiest.

What happens

SelenicAI answers without a queue, explains registration, and books them into a convenient slot around their work.

A high value City patient booked instead of lost in the lunchtime surge.

The relocation

Someone who has just moved to London calls in the evening to find a new dentist.

What happens

SelenicAI answers after hours, registers their interest, and books a new patient examination.

A new resident registered before they tried the next London practice on the list.

The cross town cosmetic enquiry

A patient across town calls about whitening after seeing your practice online at the weekend.

What happens

SelenicAI answers, explains the consultation, and books them in despite it being a Sunday.

A cosmetic enquiry from another part of the city captured while the practice was closed.

The Diagnostic

See What Missed Calls Cost A London Practice.

Sixty seconds. No email required. Move the sliders to see the revenue walking out of your practice every month.

Integrations

Works With The Practice Software You Already Use.

Lily books straight into your diary, so the appointment appears where your team already works. No double entry, no new system to learn.

DentallyBooks into the diary
Software of Excellence (SOE / EXACT)Books in most installs
Carestream R4Books in most installs
iSmileBooks into the diary
ClinikoBooks into the diary
Kodak / Carestream legacyAnswers and messages
The Guarantee

Performance,InWriting.

Commercial Terms

Everything, On Your Terms.

The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.

  • Transparent Setup Fee, Founder-Led Configuration
  • Predictable Monthly Retainer, No Usage Caps
  • Standard Service Agreement
  • The Guarantee Built In
  • Founder-Led Onboarding
The Guarantee

The Safety Net™. 14 Days. Every Missed Patient Caught.

A 14-day patient capture programme at zero cost. A dedicated receptionist catches every after-hours and overflow call. You see every patient captured in a private dashboard.

Your data is yours to keep either way.

Get Started

Request Your Safety Net™ Spot.

Every Safety Net™ is calibrated personally by the founding team. Intake spots are reviewed in the order received, with a current capacity for new practices of within 7-10 business days. The 30-minute introductory call is at no cost and carries no obligation.