AI Voice Receptionist

A Parent Called About Braces During School Pickup. They Booked With The Next Practice.

SelenicAI answers every orthodontic enquiry the moment it lands, qualifies the case, and books the assessment before the parent moves on.

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The Stakes

Orthodontic Enquiries Come From Busy People With No Time To Call Twice.

£2,500 to £5,500

Value of a full orthodontic case

70%

Of brace enquiries come from working parents after hours

£4,500

Average case value lost to a missed enquiry

Most orthodontic enquiries are made by a parent, and parents call when they get a moment. That moment is at the school gate, on a lunch break, or after the children are in bed. It is almost never during your front desk hours. When the call goes unanswered, the parent does not leave a message and try again tomorrow. They scroll to the next practice and dial.

Adult aligner enquiries are no different. A professional researching clear aligners will call in the evening, and they expect to be answered. A clinic that picks up and books them feels modern and trustworthy. A voicemail feels like the opposite.

SelenicAI answers every one of those calls, qualifies whether it is a child or an adult case, captures the details, and books the assessment. The parent gets sorted on the first call, and your assessment diary fills with cases instead of missed numbers.

Want the full picture first? Read the missed-call playbooks or see how SelenicAI works.

How It Works

Booking Assessments In Three Steps.

01

Book A 30-Minute Call

We map your treatment options from fixed braces to clear aligners, your assessment fees, and how you want child and adult enquiries qualified.

02

Install In 72 Hours

Your receptionist is trained to talk about orthodontic treatment clearly for both parents and adults, then connected to your line. Live in three days.

03

Go Live And Grow

Every after hours enquiry is answered and booked into an assessment. Your diary fills with qualified cases while parents get the quick answer they wanted.

What Lily Does

Everything Your Front Desk Does. Handled By Lily, 24/7.

Answering, qualifying, booking, and looking after the diary. Every call, every hour, with no voicemail and no busy signal.

Books Into Your Diary

Lily checks your live availability and drops the new patient into an open slot in real time. No double entry, no callback.

Books Every New Patient

Every qualified enquiry is booked on the call and confirmed by text and email, so nobody slips through the gaps.

Handles Cancellations

When a patient cancels, Lily releases the slot and opens it back up so the gap can be filled, day or night.

Reschedules In Seconds

Patients move their appointment without waiting for the front desk. Lily finds a new slot and updates the diary.

Triages Urgent Cases

Pain, swelling, and trauma are spotted and prioritised, then booked into the next emergency slot or escalated by your rules.

Answers Treatment FAQs

Questions on treatments, pricing, parking, and opening hours are answered clearly, so callers get what they need.

Real Calls

How Orthodontic Enquiries Get Booked.

The school gate call

A parent calls at 3:20pm during pickup to ask about braces for their twelve year old.

What happens

SelenicAI answers immediately, explains the assessment, captures the child's age, and books the appointment before the parent has left the playground.

A case booked in the two minutes the parent had, not lost to the practice that answered faster.

The adult aligner enquiry

A professional calls at 8pm asking about clear aligners for themselves.

What happens

SelenicAI answers the questions on discretion and timescales and books an assessment for the adult case.

A high value adult case captured in the evening, when your front desk was closed.

The referral from a check up

A general dentist refers a patient for an orthodontic opinion and the patient calls during your lunch.

What happens

SelenicAI captures the referral, confirms the reason, and books the assessment without a second call.

A referred case booked first time and added straight to the assessment list.

The Diagnostic

See The Orthodontic Cases You Lose To Missed Calls.

Sixty seconds. No email required. Move the sliders to see the revenue walking out of your practice every month.

Integrations

Works With The Practice Software You Already Use.

Lily books straight into your diary, so the appointment appears where your team already works. No double entry, no new system to learn.

DentallyBooks into the diary
Software of Excellence (SOE / EXACT)Books in most installs
Carestream R4Books in most installs
iSmileBooks into the diary
ClinikoBooks into the diary
Kodak / Carestream legacyAnswers and messages

THE GUARANTEE

Performance, In Writing.

Commercial Terms

Everything, On Your Terms.

The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.

  • Transparent Setup Fee, Founder-Led Configuration
  • Predictable Monthly Retainer, No Usage Caps
  • Standard Service Agreement
  • The Guarantee Built In
  • Founder-Led Onboarding

The Guarantee

A Free Founder Consultation. Before Anything Is Installed.

A free 45-minute consultation with the founder. You leave with a one-page report showing exactly where your practice is leaking patients, and the install only goes ahead if the numbers justify it.

Free, with no obligation either way.

GET STARTED

Book your free consultation.

Every consultation is led personally by the founder and calibrated to your practice. You leave with a one-page report showing where your practice is leaking. Free, no obligation.

REFERENCES

  1. 1.Peerlogic, 2026. 4,280 calls tracked across 26 practices
  2. 2.JAMA, clinical documentation burden research
  3. 3.Study of 1,604,184 appointments across 64 dental practices
  4. 4.Industry case acceptance benchmarking, ADA-cited figures
  5. 5.VideaHealth ClaimsAI market analysis
  6. 6.Industry marketing spend benchmarks
  7. 7.Patient Prism, analysis of over one million recorded calls
  8. 8.Peerlogic, 2026
  9. 9.Industry admin turnover benchmarks
  10. 10.1,604,184-appointment study, 64 practices
  11. 11.Industry benchmarking, ADA-cited
  12. 12.JAMA