How Can We Help?
Find answers to the most common questions about SelenicAI, from setup and pricing to integrations and security.
How long does setup take?
Most businesses are fully set up within 2-4 weeks. We handle everything -- learning your business, training the AI, testing call flows, and going live on your phone line. You just need to answer a few onboarding questions and give us access to your calendar or CRM.
How does SelenicAI answer calls?
When a call comes in, our AI picks up within 2 seconds. It greets the caller naturally, understands their request, answers questions about your services, collects their information, and can book appointments or route urgent calls -- all without hold music or voicemail.
What happens if the caller needs a real person?
SelenicAI can transfer calls to your team in real time based on rules you define. For example, emergency calls can be routed to your on-call technician immediately, while routine inquiries are handled by the AI and summarized for your team.
How much does SelenicAI cost?
Pricing is flat and predictable -- no per-minute charges and no surprise bills during busy seasons. Book a call with our team to get a quote tailored to your call volume and business needs.
What tools does SelenicAI integrate with?
We integrate with 60+ tools including popular CRMs (HubSpot, Salesforce, GoHighLevel), calendars (Google Calendar, Calendly, Cal.com), field service platforms (ServiceTitan, Housecall Pro, Jobber), and more. Check our Integrations page for the full list.
Can the AI handle multiple calls at the same time?
Yes. Unlike a human receptionist who can only handle one call at a time, SelenicAI handles unlimited simultaneous calls. Every caller gets an immediate, professional response -- no hold queues, no busy signals.
Will callers know they are talking to an AI?
Our AI sounds natural and conversational. Most callers are simply impressed that someone picked up so quickly. We are transparent about being an AI assistant when asked, which builds trust rather than eroding it.
Is my data secure?
Absolutely. We use enterprise-grade encryption for all calls and data. We never sell or share your customer information. All data is stored securely and only accessible to your account.
Still need help?
Our team is happy to help with anything that is not covered here. Reach out and we will get back to you within 24 hours.
moiz@selenicai.com