AI Voice Receptionist

A New Patient In Liverpool Called At Lunch. Your Line Was Busy. They Booked Elsewhere.

SelenicAI gives your Liverpool practice an always on receptionist that catches every new patient enquiry across the city and Merseyside, day or night.

Book your free consultation

The Market

Liverpool Practices Lose New Patients At The Phone, Not The Chair.

£4,000

Average lifetime value of a new Liverpool patient

60%+

Of new patient enquiries that begin with a phone call

£80,000

Annual revenue a busy practice loses to missed calls

Liverpool and the wider Merseyside area have a strong appetite for private dentistry, from Allerton and Woolton to Crosby and across the water on the Wirral. Patients here have plenty of choice, and a busy single line is all it takes to send them to the next practice.

The pattern is always the same. The front desk is helping someone in the waiting room, the second line is engaged, and a new patient call rings out. That caller does not leave a message. They scroll down the search results and ring the practice that picks up.

SelenicAI answers every call your Liverpool front desk cannot reach, across the city and Merseyside. It registers new patients, books appointments, and keeps the enquiry you paid to generate from walking straight to a competitor.

Want the full picture first? Read the missed-call playbooks or see how SelenicAI works.

How It Works

Live Across Merseyside In Three Steps.

01

Book A 30-Minute Call

We map your practice, your fees, and how you want enquiries from across the city and Merseyside qualified and booked.

02

Install In 72 Hours

Your receptionist is configured and connected to your line. No new hardware and no downtime, live within three days.

03

Go Live And Grow

By day four, every call your front desk misses is answered and booked. New patients land in your diary while reception looks after the room.

What Lily Does

Everything Your Front Desk Does. Handled By Lily, 24/7.

Answering, qualifying, booking, and looking after the diary. Every call, every hour, with no voicemail and no busy signal.

Books Into Your Diary

Lily checks your live availability and drops the new patient into an open slot in real time. No double entry, no callback.

Books Every New Patient

Every qualified enquiry is booked on the call and confirmed by text and email, so nobody slips through the gaps.

Handles Cancellations

When a patient cancels, Lily releases the slot and opens it back up so the gap can be filled, day or night.

Reschedules In Seconds

Patients move their appointment without waiting for the front desk. Lily finds a new slot and updates the diary.

Triages Urgent Cases

Pain, swelling, and trauma are spotted and prioritised, then booked into the next emergency slot or escalated by your rules.

Answers Treatment FAQs

Questions on treatments, pricing, parking, and opening hours are answered clearly, so callers get what they need.

Real Calls

How Liverpool Enquiries Get Booked.

The engaged second line

Your front desk is on one call when a new patient rings the second line at lunchtime.

What happens

SelenicAI takes the overflow line at the same time, with no busy signal, and books the appointment in real time.

Two calls handled at once. Neither patient lost to a practice across the city.

The Wirral browser

A patient on the Wirral finds you online on a Sunday and calls about implants.

What happens

SelenicAI answers on the weekend, explains the consultation, and books them in while the practice is closed.

A high value enquiry from across the water converted while your team was off.

The relocation

Someone who has just moved to Liverpool calls in the evening to find a dentist.

What happens

SelenicAI answers after hours, registers their interest, and books a new patient examination.

A new resident registered before they tried the next Merseyside practice.

The Diagnostic

See What Missed Calls Cost A Liverpool Practice.

Sixty seconds. No email required. Move the sliders to see the revenue walking out of your practice every month.

Integrations

Works With The Practice Software You Already Use.

Lily books straight into your diary, so the appointment appears where your team already works. No double entry, no new system to learn.

DentallyBooks into the diary
Software of Excellence (SOE / EXACT)Books in most installs
Carestream R4Books in most installs
iSmileBooks into the diary
ClinikoBooks into the diary
Kodak / Carestream legacyAnswers and messages

THE GUARANTEE

Performance, In Writing.

Commercial Terms

Everything, On Your Terms.

The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.

  • Transparent Setup Fee, Founder-Led Configuration
  • Predictable Monthly Retainer, No Usage Caps
  • Standard Service Agreement
  • The Guarantee Built In
  • Founder-Led Onboarding

The Guarantee

A Free Founder Consultation. Before Anything Is Installed.

A free 45-minute consultation with the founder. You leave with a one-page report showing exactly where your practice is leaking patients, and the install only goes ahead if the numbers justify it.

Free, with no obligation either way.

GET STARTED

Book your free consultation.

Every consultation is led personally by the founder and calibrated to your practice. You leave with a one-page report showing where your practice is leaking. Free, no obligation.

REFERENCES

  1. 1.Peerlogic, 2026. 4,280 calls tracked across 26 practices
  2. 2.JAMA, clinical documentation burden research
  3. 3.Study of 1,604,184 appointments across 64 dental practices
  4. 4.Industry case acceptance benchmarking, ADA-cited figures
  5. 5.VideaHealth ClaimsAI market analysis
  6. 6.Industry marketing spend benchmarks
  7. 7.Patient Prism, analysis of over one million recorded calls
  8. 8.Peerlogic, 2026
  9. 9.Industry admin turnover benchmarks
  10. 10.1,604,184-appointment study, 64 practices
  11. 11.Industry benchmarking, ADA-cited
  12. 12.JAMA