A New Patient In Liverpool Called At Lunch. Your Line Was Busy. They Booked Elsewhere.
SelenicAI gives your Liverpool practice an always on receptionist that catches every new patient enquiry across the city and Merseyside, day or night.
Liverpool Practices Lose New Patients At The Phone, Not The Chair.
Average lifetime value of a new Liverpool patient
Of new patient enquiries that begin with a phone call
Annual revenue a busy practice loses to missed calls
Liverpool and the wider Merseyside area have a strong appetite for private dentistry, from Allerton and Woolton to Crosby and across the water on the Wirral. Patients here have plenty of choice, and a busy single line is all it takes to send them to the next practice.
The pattern is always the same. The front desk is helping someone in the waiting room, the second line is engaged, and a new patient call rings out. That caller does not leave a message. They scroll down the search results and ring the practice that picks up.
SelenicAI answers every call your Liverpool front desk cannot reach, across the city and Merseyside. It registers new patients, books appointments, and keeps the enquiry you paid to generate from walking straight to a competitor.
Want the full picture first? Read the missed-call playbooks or see how SelenicAI works.
Live Across Merseyside In Three Steps.
Book A 30-Minute Call
We map your practice, your fees, and how you want enquiries from across the city and Merseyside qualified and booked.
Install In 72 Hours
Your receptionist is configured and connected to your line. No new hardware and no downtime, live within three days.
Go Live And Grow
By day four, every call your front desk misses is answered and booked. New patients land in your diary while reception looks after the room.
Everything Your Front Desk Does. Handled By Lily, 24/7.
Answering, qualifying, booking, and looking after the diary. Every call, every hour, with no voicemail and no busy signal.
Books Into Your Diary
Lily checks your live availability and drops the new patient into an open slot in real time. No double entry, no callback.
Books Every New Patient
Every qualified enquiry is booked on the call and confirmed by text and email, so nobody slips through the gaps.
Handles Cancellations
When a patient cancels, Lily releases the slot and opens it back up so the gap can be filled, day or night.
Reschedules In Seconds
Patients move their appointment without waiting for the front desk. Lily finds a new slot and updates the diary.
Triages Urgent Cases
Pain, swelling, and trauma are spotted and prioritised, then booked into the next emergency slot or escalated by your rules.
Answers Treatment FAQs
Questions on treatments, pricing, parking, and opening hours are answered clearly, so callers get what they need.
How Liverpool Enquiries Get Booked.
The engaged second line
Your front desk is on one call when a new patient rings the second line at lunchtime.
What happens
SelenicAI takes the overflow line at the same time, with no busy signal, and books the appointment in real time.
Two calls handled at once. Neither patient lost to a practice across the city.
The Wirral browser
A patient on the Wirral finds you online on a Sunday and calls about implants.
What happens
SelenicAI answers on the weekend, explains the consultation, and books them in while the practice is closed.
A high value enquiry from across the water converted while your team was off.
The relocation
Someone who has just moved to Liverpool calls in the evening to find a dentist.
What happens
SelenicAI answers after hours, registers their interest, and books a new patient examination.
A new resident registered before they tried the next Merseyside practice.
See What Missed Calls Cost A Liverpool Practice.
Sixty seconds. No email required. Move the sliders to see the revenue walking out of your practice every month.
Works With The Practice Software You Already Use.
Lily books straight into your diary, so the appointment appears where your team already works. No double entry, no new system to learn.
Performance,InWriting.
Everything, On Your Terms.
The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.
- Transparent Setup Fee, Founder-Led Configuration
- Predictable Monthly Retainer, No Usage Caps
- Standard Service Agreement
- The Guarantee Built In
- Founder-Led Onboarding
The Safety Net™. 14 Days. Every Missed Patient Caught.
A 14-day patient capture programme at zero cost. A dedicated receptionist catches every after-hours and overflow call. You see every patient captured in a private dashboard.
Your data is yours to keep either way.
See How SelenicAI Works For Practices Like Yours.
Request Your Safety Net™ Spot.
Every Safety Net™ is calibrated personally by the founding team. Intake spots are reviewed in the order received, with a current capacity for new practices of within 7-10 business days. The 30-minute introductory call is at no cost and carries no obligation.