AI Voice Receptionist
A Patient In Pain Called At Midnight. They Reached Your Answerphone.
SelenicAI answers every emergency call in seconds, triages severity, and books the same day slot so the patient in pain comes to you, not the clinic down the road.
The Urgency
A Patient In Pain Calls Once. Then They Call Someone Else.
Of emergency calls land outside normal opening hours
How fast SelenicAI answers an emergency call
Average value of one emergency appointment booked
An emergency dental call is the most time sensitive call in the practice. The patient is in pain, often at night or over a weekend, and they are dialling every clinic they can find until one answers. The first practice to pick up and offer a slot gets the patient. Everyone else gets nothing.
Pain does not keep office hours. A broken tooth on a Saturday, an abscess at midnight, a crown that comes off on a bank holiday. These are the moments your clinic exists for, and they are exactly the moments a normal phone line sends the patient to voicemail.
SelenicAI answers in seconds, every hour of every day. It triages how serious the problem is, gives the patient calm instructions, and books them into the next emergency slot. The patient in pain comes to you, and the revenue stays in your practice.
Want the full picture first? Read the missed-call playbooks or see how SelenicAI works.
How It Works
Never Missing An Emergency In Three Steps.
Book A 30-Minute Call
We map your emergency triage rules, your out of hours availability, and exactly when a call should be booked, advised, or escalated.
Install In 72 Hours
Your receptionist is trained to handle distressed callers calmly and connected to your line. It answers day and night within three days of the call.
Go Live And Grow
From day four, no emergency call goes to voicemail again. Every urgent patient is triaged and booked, around the clock, while you sleep.
What Lily Does
Everything Your Front Desk Does. Handled By Lily, 24/7.
Answering, qualifying, booking, and looking after the diary. Every call, every hour, with no voicemail and no busy signal.
Books Into Your Diary
Lily checks your live availability and drops the new patient into an open slot in real time. No double entry, no callback.
Books Every New Patient
Every qualified enquiry is booked on the call and confirmed by text and email, so nobody slips through the gaps.
Handles Cancellations
When a patient cancels, Lily releases the slot and opens it back up so the gap can be filled, day or night.
Reschedules In Seconds
Patients move their appointment without waiting for the front desk. Lily finds a new slot and updates the diary.
Triages Urgent Cases
Pain, swelling, and trauma are spotted and prioritised, then booked into the next emergency slot or escalated by your rules.
Answers Treatment FAQs
Questions on treatments, pricing, parking, and opening hours are answered clearly, so callers get what they need.
Real Calls
How Emergencies Get Answered.
The midnight abscess
A patient calls at midnight with a swollen face and severe pain.
What happens
SelenicAI answers in seconds, triages the symptoms, gives calm advice, and books the first emergency slot in the morning.
A patient in genuine distress kept and treated, instead of sent to the clinic that answered.
The Saturday breakage
Someone breaks a tooth on a Saturday afternoon and rings round every local practice.
What happens
SelenicAI picks up on the first ring, confirms you have weekend availability, and books them straight in.
A same day emergency appointment booked while competitors went to voicemail.
The bank holiday crown
A patient's crown comes off on a bank holiday Monday and they need it sorted quickly.
What happens
SelenicAI answers, reassures them it is fixable, and books the next available slot without the patient hunting for an open clinic.
An urgent booking captured on a day most practices are unreachable.
The Diagnostic
See The Emergency Revenue Lost To Voicemail.
Sixty seconds. No email required. Move the sliders to see the revenue walking out of your practice every month.
Integrations
Works With The Practice Software You Already Use.
Lily books straight into your diary, so the appointment appears where your team already works. No double entry, no new system to learn.
THE GUARANTEE
Performance, In Writing.
Commercial Terms
Everything, On Your Terms.
The SelenicAI Guarantee is the commercial commitment we make to every practice we serve.
- Transparent Setup Fee, Founder-Led Configuration
- Predictable Monthly Retainer, No Usage Caps
- Standard Service Agreement
- The Guarantee Built In
- Founder-Led Onboarding
The Guarantee
A Free Founder Consultation. Before Anything Is Installed.
A free 45-minute consultation with the founder. You leave with a one-page report showing exactly where your practice is leaking patients, and the install only goes ahead if the numbers justify it.
Free, with no obligation either way.
Explore More
See How SelenicAI Works For Practices Like Yours.
GET STARTED
Book your free consultation.
Every consultation is led personally by the founder and calibrated to your practice. You leave with a one-page report showing where your practice is leaking. Free, no obligation.