Privacy Policy

1. Introduction

Leadamax LLC, operating as Selenic AI ("we," "our," or "us"), operates the website selenicai.com and provides AI receptionist services for businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information You Provide

• Name, email address, phone number, and company name when you book a demo or contact us
• Business information provided during onboarding (services offered, business hours, team contacts)
• Payment information processed through our third-party payment providers

Information Collected Automatically

• Device and browser information, IP address, and usage data via cookies and analytics tools
• Call recordings and transcripts processed by our AI receptionist service on behalf of our business clients

3. How We Use Your Information

• To provide, maintain, and improve our AI receptionist services
• To process bookings, inquiries, and customer support requests
• To send service-related communications and updates
• To analyze usage patterns and improve our website and services
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers — third-party vendors who help us operate our services (hosting, analytics, payment processing)
• Business clients — call data and transcripts are shared with the business whose phone line we answer on behalf of
• Legal requirements — when required by law, subpoena, or to protect our rights

5. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments. While no method of transmission over the Internet is 100% secure, we strive to protect your personal information using commercially acceptable means.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability

To exercise any of these rights, contact us at moiz@selenicai.com.

8. Cookies

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. SMS/Text Messaging Privacy

When you opt in to receive SMS/text messages from Leadamax LLC (operating as Selenic AI), we collect and use your phone number and messaging preferences as described below.

Information Collected

• Phone number provided during form submission or account creation
• SMS opt-in/opt-out status and consent preferences
• Message delivery and interaction data (e.g., delivery receipts, opt-out requests)

How We Use SMS Data

• To send the types of messages you have consented to receive (non-marketing and/or marketing)
• To process opt-out requests when you reply STOP
• To respond to HELP requests with support information
• To maintain records of consent for compliance purposes

SMS Data Sharing

We do not sell, rent, or share your phone number or SMS consent data with third parties for their marketing purposes. Your phone number may be shared only with our SMS service provider(s) solely for the purpose of delivering messages you have opted in to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS Data Retention

We retain your phone number and SMS consent records for as long as you remain opted in, plus a reasonable period afterward (typically 90 days) for compliance and record-keeping purposes. Opt-out requests are processed immediately and recorded permanently to prevent future messages.

Your SMS Rights

• Opt out anytime — reply STOP to any message
• Get help — reply HELP to any message or email us
• Request data deletion — contact us at moiz@selenicai.com to request deletion of your SMS data

12. Contact Us

If you have questions about this Privacy Policy, please contact us at moiz@selenicai.com.